.mc-ticket-status{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;line-height:1.2;background:#f2f2f2}
.mc-ticket-status--open,.mc-ticket-status--answered_user{background:#fff3cd}
.mc-ticket-status--answered_admin{background:#d1e7dd}
.mc-ticket-status--closed{background:#e9ecef}
.mc-ticket-pagination{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}
.mc-ticket-page-link{display:inline-flex;align-items:center;justify-content:center;min-width:32px;height:32px;padding:0 10px;border:1px solid #ddd;border-radius:8px;text-decoration:none}
.mc-ticket-page-link.is-active{background:#000;color:#fff;border-color:#000}
.mc-ticket-thread{display:flex;flex-direction:column;gap:16px}
.mc-ticket-message{padding:14px 16px;border-radius:12px;background:#f8f9fa}
.mc-ticket-message.is-admin{border-left:4px solid #0d6efd}
.mc-ticket-message.is-user{border-right:4px solid #198754}
.mc-ticket-message__meta{display:flex;gap:12px;flex-wrap:wrap;font-size:12px;color:#666;margin-bottom:8px}
.mc-ticket-card__meta{display:flex;gap:16px;flex-wrap:wrap}
.mc-ticket-back-link{text-decoration:none}
.mc-admin-ticket-grid{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:20px;margin-top:20px}
.mc-admin-ticket-main,.mc-admin-ticket-side{min-width:0}
.mc-admin-ticket-form{margin-top:20px}
.mc-admin-ticket-filters{margin:12px 0}
@media (max-width:960px){.mc-admin-ticket-grid{grid-template-columns:1fr}}
.mc-ticket-unread-badge{display:inline-block;margin-left:8px;padding:2px 8px;border-radius:999px;background:#dc3545;color:#fff;font-size:11px;line-height:1.2;vertical-align:middle}
tr.is-unread td{font-weight:600}


.red_dot{width:6px;height:6px;display:inline-block;border-radius:6px;background:red;margin-bottom:1px;vertical-align:middle}
.postbox-header{padding:0 12px}
.mc-admin-ticket-side .postbox .inside p{margin:0 0 12px}
.mc-admin-ticket-side .postbox .inside p:last-child{margin-bottom:0}


.mc-ticket-table-wrap{border:1px solid #e5e7eb;border-radius:14px;overflow:hidden;background:#fff}
.mc-ticket-table thead th{white-space:nowrap}
.mc-ticket-table tbody tr.is-unread td{background:#fff8f8}
.mc-ticket-number{font-weight:700;white-space:nowrap}
.mc-ticket-subject-link{font-weight:600;text-decoration:none}
.mc-ticket-row-meta{margin-top:4px;font-size:12px;color:#6b7280}
.mc-ticket-card,.mc-ticket-list-card{background:#fff;border:1px solid #e5e7eb;border-radius:18px}
.mc-ticket-card__header{padding-bottom:10px;border-bottom:1px solid #eef0f2}
.mc-ticket-card__meta--chips{margin-top:10px}
.mc-ticket-card__meta-item{display:flex;align-items:center;gap:8px;padding:8px 12px;border:1px solid #e5e7eb;border-radius:999px;background:#f8fafc;font-size:13px}
.mc-ticket-meta-label{font-size:11px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:#64748b}
.mc-ticket-thread{padding-top:6px}
.mc-ticket-message{display:flex}
.mc-ticket-message.is-admin{justify-content:flex-start}
.mc-ticket-message.is-user{justify-content:flex-end}
.mc-ticket-message__bubble{max-width:min(760px,86%);padding:14px 16px;border-radius:16px;background:#f8f9fa;box-shadow:0 1px 2px rgba(16,24,40,.04)}
.mc-ticket-message.is-admin .mc-ticket-message__bubble{background:#eef4ff;border:1px solid #d7e3ff}
.mc-ticket-message.is-user .mc-ticket-message__bubble{background:#eefbf3;border:1px solid #d5f5df}
.mc-ticket-message__body p:last-child{margin-bottom:0}
.mc-admin-ticket-table td{vertical-align:top}
.mc-admin-ticket-form.postbox{padding:0;overflow:hidden}
.mc-admin-ticket-form.postbox .inside{padding-top:16px}
.mc-admin-ticket-side .postbox{overflow:hidden}
.mc-admin-ticket-side .postbox .inside{padding-top:14px}
.mc-admin-ticket-grid .notice{margin:12px 0 0}


.mc-patients-card{margin-top:8px}
.mc-patients-table-wrap{background:#fff;border:1px solid #e5e7eb;border-radius:18px;box-shadow:0 8px 24px rgba(15,23,42,.05);padding:0;overflow:hidden}
.mc-patients-table thead th{background:#f8fafc;color:#475569;font-weight:600}
.mc-patients-table tbody td{vertical-align:middle}
.mc-patients-card .alert.alert-info{border:1px solid #e5e7eb;border-radius:14px;background:#f8fafc;color:#475569}

.mc-patients-card #med-patient-list:empty{display:none}
.mc-patients-card .alert.alert-info{margin:0}